When you need to compare truck scale services and rates, it can be difficult—especially at first, when you’re establishing your business. Obviously, you want to get the right truck scale service for the job. Often, clients base their decision on pricing. However, that doesn’t mean that the lowest prices mean the best prices for truck scale services.
Here are a few of the things you need to ask any prospective truck scale service provider:
- What is your minimum charge? As always, the minimum charge should be the absolute bottom line for your evaluation. You want to know what the minimum charge is and what they will be doing for your time and money.
- What is your response time? As with any utility or service provider, it’s important to gauge response time. The faster a company can come out, the faster you can do business together. Of course, in an emergency, you might not be able to find the right company.
- How many technicians do you send to a job site? You also want to ask how many technicians are coming out to your site, and why. This will ensure you know who, when and what you’re paying for.
- What kind of service are you getting? Your service check should be delineated in your service contract. Are you getting a full-service contract, where the service contractors will look over every nook and cranny to ensure you have a fully operational scale, or will you get a service contract in which the team performs a basic check but doesn’t necessarily address the problems you need them to?
- How long will service take? It’s always important—no matter your service provider or how long you’ve worked with them—to determine how long service will take. This is one of the questions you should ask in your initial phone call.
- Are there any miscellaneous charges? No matter what kind of business you run, miscellaneous charges should be one of your top priorities. Who is charging them, when and why? Ask the provider why they’re charging them and if there’s anything you can do to prevent them.
- How can you provide me with documentation? Finally, make sure you’re provided documentation (preferably in written form) about how your services are rendered. Truck scale services and truck scale service rates are different, depending on the services and who is at the helm. Make sure you have the right documentation—no matter who is providing it—to ensure you stay in compliance all year long.
As a truck scale owner, you know that appropriate scale measures and procedures are one of the most important parts of your job. Ensuring you get the right kind of service for your company is one of the best things you can do. If you’re interested in truck scale services, get in touch with the team at Texas Measurement & Calibration Solutions, LLC. We’ll help you get the right truck scales services at rates you can afford. Call us today to learn more about our services.
Categorised in: Uncategorized